Fulton Swim School

FAQ 26

• What happens when a teachers schedule changes during the course of that year but I can’t change my day and time?
• How long will it take for my child to swim?
• Can you guarantee my request for my favourite teacher?
• Where can I find your Terms and Conditions?
• Why do you automatically roll my booking over?

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Getting Started 2

• When can I sign up and book?
• How do I know which level to book?

Transferring your booking 0

Assessment 1

• How do I book an assesment

Cancellations 1

• Cancellation of Lessons

Gifts 2

• Gift Vouchers
• How do I redeem a gift voucher?

Privacy policy 0

Opt-out policy 0

Your account 1

• How do I change my Credit/Debit card

Make up Tokens 8

• How to redeem a make up token
• I recorded an absence but cannot find my token
• How to record an absence
• Make up token expiry
• Transferring make up tokens

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Transferring swim booking 2

• When can my child move up?
• How can I change / transfer my booking?

Payment query 8

• Why is my direct debit more than usual?
• Cost - How do I pay for lessons?
• How do I stop my direct debit payment?
• Do you offer refunds, credits or transfers if I cancel?
• Why have I been charged a late fee?

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Covid19 0