FAQ

What happens when a teachers schedule changes during the course of that year but I can’t change my day and time?
At FSS all of our teachers go through an extensive hiring and training process. They are all fantastic at teaching children how to swim and be safe in the w...
Thu, 26 Aug, 2021 at 2:02 PM
How long will it take for my child to swim?
It is impossible to determine how long a child will take to learn to swim. Some factors which will affect learning process are age, physical development of ...
Thu, 26 Aug, 2021 at 2:03 PM
Can you guarantee my request for my favourite teacher?
We understand that sometimes students and their parents have requests for their favourite teachers. We will always try to accommodate your requests but unfo...
Thu, 26 Aug, 2021 at 2:03 PM
Where can I find your Terms and Conditions?
You can find our most up to date Terms and Conditions via our website here - https://www.fultonswimschool.co.nz/terms-and-condtions/ Or if you currently...
Thu, 1 Sep, 2022 at 12:17 PM
Why do you automatically roll my booking over?
Our booking system runs on a Perpetual basis. This means that your booking on the system does not have an end date. If you do not wish to continue your book...
Thu, 26 Aug, 2021 at 2:06 PM
What is the water temperature?
At Fulton Swim School we pride ourselves on having warm pools, we keep our pools to at least 32 degrees.
Thu, 26 Aug, 2021 at 2:06 PM
What is the depth of the pool?
Botany - Slopes from 0.87 through to 1.2m.  New Plymouth - Small Pool 0.7 and Large Pool 0.9. Patumahoe - Slopes from 0.7 through to 1.2m. Puni - Slopes ...
Thu, 16 Nov, 2023 at 12:52 PM
Student-Teacher Ratio
Our facilities are solely used for learn to swim lessons. You can be sure your child will have less distractions at Fulton Swim School and we ensure our cla...
Thu, 26 Aug, 2021 at 2:10 PM
Celebrating success
We see it as vitally important to reward and encourage our children to swim and to try their best so place a huge emphasis on celebrating all of our student...
Thu, 26 Aug, 2021 at 2:10 PM
Do you teach adults to swim?
Absolutely. We believe that all adults should know how to swim comfortably. It is particularly important for parents, to help ensure the safety of their chi...
Thu, 26 Aug, 2021 at 2:11 PM