If you need to change your swim day/time or your child has moved up a level you can make a transfer.
You can do this by logging into your swim account through the parent portal online or our FSS App.
Click on "Account" and select Enrollments. You will see your current enrollment and below this have the option to "Transfer Enrollment" click on this.
In the filters select the level you are looking for, you will be given class options for that level. Select the class you would like to move to and then click 'Submit Request'
You will receive an email confirmation if the class is available and transfer successful.
If you select a class that says "waitlist" you will be added to the waitlist and contacted only when a space is available.
Please note that an additional lesson charge may be required if your chosen transfer day differs to your current booking and provides an extra lesson in current month.
Contact our support office if you require further assistance with a transfer.